An IT support technician is a person who repairs and maintains computers, servers and other technology devices.
A technician's responsibilities may also include building or configuring new hardware, installing and updating software packages, and creating and maintaining computer networks.
Also known as: Computer Technician, IT Technician, or Computer Repair Technician
The following is the recommended qualification for this role:
NZ Diploma in IT Technical Support (Level 5) (More info at NZQA)
See What to study for more information.
The following professional certification is recommended for those practicing in this role:
These industry certifications may be helpful for this role: